As a Service Engineer you will carry out service and repair work on our completed fleet, provide supervision during construction, perform commissioning and provide training worldwide for Damen Dredging Equipment. The activities take place worldwide and in sometimes less comfortable conditions. Working on location is often done individually.
Tasks & Responsibilities
Provide service and repair work, construction supervision, commissioning and providing training on the job (worldwide) receivers for dredging equipment taking into account the circumstances, culture and circumstances such that there has been and continues to optimally functioning equipment.
This includes the following activities:
- The commissioning and delivery of dredging equipment;
- Compose equipment, committing (scheduled) maintenance, make repairs and fix of (acute) malfunctions;
- The instruction / training of third parties relating to operation, installation, use and maintenance of equipment;
- Carrying out administrative duties and drawing (project) reports.
- You are a practical, goal-oriented, resourceful and accurate;
- You are fluent in English and you can empathize with other cultures and customs;
- You'll spend about 60-70% of your working time abroad;
- You preferably have a technical vocational or bachelor degree (Mechanical Engineering);
- You have several years of experience in an international service function;
- Experience in the heavy engineering or maritime industry is an absolute advantage.
Our job is to help the Damen sales and service organisation sell dredging equipment by delivering added value in the form of services. This increases the likelihood of a client choosing Damen when they need to replace a machine or purchase a new one. The Services Department maintains contact with clients at the operational level and serves as the eyes and ears of the sales organisation. It offers a wide range of services that span the entire lifecycle of Damen's dredging equipment. These services include processing warranty requests, organising training programmes, offering consultancy services, delivering spare parts, and carrying out maintenance work, modifications and repairs. The Services Department asks itself one question: How can we make it work?