About us
Vacancy: Service Coordinator, Gorinchem, Netherlands
Do you want to work with an international team of ‘can-do’ people that are developing new and innovative ways to support customers and push for a more sustainable maritime industry?
Are you a problem-solver who enjoys new challenges and is willing to work as part of a cross-functional team to deliver excellent results to our customers time and time again?
Are you ready to be part of a diverse team of people from around the world who are all directly linked to our organization’s success?
If you answered ‘yes’ to any of these questions, then you may be a good fit for Damen Services! We are hiring for a range of non-technical and technical positions.
We are hiring to fill the job vacancy for Service Coordinator
Nice to meet you! We are Damen Services.
Damen Services is a team of creative, entrepreneurial, and motivated people who support each other and enjoy coming to work each day. We interact directly with Damen customers around the world, helping them find solutions to challenging situations. Our team goes the distance for each other and for our customers, and we all take pride in our ability to put groups of skilled, ‘can-do’ team members together to find and implement solutions.
Meet the Service Coordinator’s team Damen Services.
The Service Coordinators are the first point of contact for the customer for the operational execution of the sold services products.
The role
Are you a good fit for the Service Coordinator position at Damen Services? Now or in the near future?
As a Service Coordinator, you are responsible, together with the other members within the team of coordinators, within your own region, for the coordination of projects and activities delivered by the Operations and Supply Chain department. All this with the aim of meeting customer expectations!
This is a good fit if you like to do the following:
- Streamline operational questions and requests coming from the client and internal organisation;
- Coordinate, monitor, evaluate, prioritise and adjust operational project execution;
- Contract and program management of sold projects;
- Understanding the risks during the operation and assessing them for possible impact;
- Monitoring customer satisfaction and managing expectations and, where necessary, take actions within the own organisation to achieve the desired result;
- Advise Account Management, Operations and Supply Chain in making choices related to the operational execution of current and future projects;
- Build and maintain a network of internal (and external) stakeholders.
Skills & experience
We ask our future Service Coordinator to come prepared with the following:
You have:
- A Bachelor degree;
- Experience in a similar position, preferably a technical background in the maritime sector;
- Planning and Organizing skills.
You are:
- Result-oriented, a "leader" with initiative and management skills;
- Mastery of Dutch and English, German is an advantage;
- Communicating effectively with team members and stakeholders;
- A pragmatic, persuasive Service Coordinator with a solid personality, fitting within a dynamic organization with a hands-on culture;
- Decisive and at the same time flexible in your approach and works methodically;
- Able to influence, put things into perspective and also knows how to have the patience that is sometimes needed to achieve results;
- Well able to manage expectations.
What we offer
We want to make sure you are a happy Service Coordinator, so we offer:
The opportunity to develop yourself in this position. We are a growing organization where Services is the driving force. Entrepreneurship is in our DNA, and that's why we continue to grow and innovate and offer plenty of opportunities. All you have to do is grab them.
We offer you:
- Personal guidance, freedom, varied work and a work environment where your opinion counts;
- An excellent benefits package tailored to your experience and education level;
- An International work environment;
- Various growth and development opportunities;
- Open, informal, no-nonsense culture with short communication lines;
- An active social environment in terms of business culture, events & sports.
Other
About Damen:
Damen is a family-owned, client-driven organisation that has been in operation since 1927. Our primary business involves ships, but we are not just a shipbuilder. We are a global operation of diverse people with a range of skills that deliver innovation and quality to the maritime sector. Our business priority is to deliver for the needs of the present while working to solve the challenges of the future.
Still with us and ready to apply?
Apply online for the position of Service Coordinator by scrolling down and using the apply button at the bottom of this page.
We look forward to meeting you!
Do you need a bit more info or looking for something that suits you better?
Don't hesitate to get in touch with Bealien Schot at bealien.schot@damen.com, Please send me a WhatsApp for questions or information. or explore other career opportunities at https://career.damen.com/
Damen Services does not approve of a commercial, contractor and/or agency acquisition or commercial use of this advertisement. Proposing candidates without invitation is not appreciated and will not be considered.